Refund Policy

This Returns & Refunds policy explains how cancellations and refunds work for fee-bearing programs listed on brainyhublysharp.digital. Prices shown are informational until confirmed in your enrollment message.

Only individuals or organizations who completed enrollment and payment through our official channels may request refunds under this policy. Third-party resellers follow their own rules unless we confirm otherwise in writing.

Where the Framework Act on Consumers or other applicable law grants a statutory withdrawal period for remote contracts, you may cancel within 14 days of purchase without stating a reason, unless services have begun with your express consent—then deductions may apply as law permits.

If you withdraw after a cohort begins, we calculate refunds based on unused instructional weeks/materials, minus non-recoverable costs we document (platform licenses already allocated, printed kits). Partial refunds are not guaranteed if your seat prevented another learner from enrolling.

Application fees explicitly labeled non-refundable, bespoke corporate engagements delivered on-site, or third-party exam vouchers purchased on your behalf may not be reversible once ordered.

Email hello@brainyhublysharp.digital with your full name, program name, payment reference, and reason. We acknowledge within three business days and issue decisions within ten business days unless we need more information.

Approved refunds return to the original payment method when possible. Processing times depend on card networks or banks—typically 5–14 business days. If we cancel a cohort, you may choose a full refund or a dated transfer; we cover transfer fees in genuine cancellations attributable to us.

Questions: hello@brainyhublysharp.digital. Postal inquiries: 80-5, Samigapateu, Dongdaesindong 2(i)-ga, Seo-gu, Busan, South Korea. We document appeals internally and escalate unresolved disputes as consumer law requires.